Strategier ”Framtiden tillhör boundless retail”
I framtidens handel saknas gränser mellan on- och offline. Värdet av produkter minskar, i stället blir innehåll och service avgörande. Det menar JD.coms strategichef Chenkai Ling.
World Retail Congress 2019
Den 13:e upplagan av World Retail Congress hölls 14–16 maj 2019 på RAI i Amsterdam. Årets nyckeltema var “High Velocity Retail”.
Bland talarna fanns Federico Marchetti, Founder, CEO & Chairman, YOOX Net-a-Porter, Carol Hamilton, Group President of L’Oréal USA, Jesper Brodin, President & CEO, Ingka Group, Judith McKenna, President & CEO, Walmart International, Cecilia Tian, General Manager, Smart Retail , Tencent.
High Velocity Retail
“What do we mean by that? Speed and dynamism. The speed of customer expectations, the speed of technology, the speed of innovation, the speed of overall change. The retailers that are winning in today’s environment are consumer- and people-centric, passionately embrace change and risk, have a simple, agile business model and vision, are blind to borders and are ruthlessly evolving.
